Lies, Damned Lies, and Statistics
So for the first batch of lies, I’ll be checking my mail this week for the $65 appeasement gift card. “2 weeks” turning into “14 business days” is rather annoying, especially when I catch the phone agent in a bold-faced lie.
For the damned lies: When I called Sears.com about my refund for the refrigerator, it was Tuesday May 8. I got the refund processed back onto my debit card on May 10. 48 hour processing time. What gives about this dryer refund? I seriously don’t see how it could be 5 to 7 days when a mid-week refund took 48 hours two weeks ago.
For the statistics: I’ll give them one more business day before I call again, since it was a holiday weekend. Everyone and their mother knows that merchant accounts don’t really need human input, but I’ll be nice and wait until tomorrow to call about my refund. Jebus, this is ridiculous.