If Sears.com Lies And You Complain, Is Anyone There To Hear You?
So I called Sears.com and asked where the refund for the returned items was and they said it would sometimes take 3-5 business days, so just wait longer (basically.) I also asked about the status of my appeasement gift card, and she said that usually takes about 2 weeks. I asked if I should call back again soon, since it has already been about 2.5 weeks, and she changed her tune to 14 BUSINESS days (basically three full weeks.)
These tards are amazing, they really are. I work in retail, and I know that turning asshole on customer service agents doesn’t get them to help you out much, but when we look at notes for a customer’s experience and they show the customer having lots of legitimate problems, we go out of our way to make it right. These folks are just worthless in terms of helping people.
Thankfully they told me the conversation might be recorded on the phone. That gave me the legal right to do the same per the California Penal Code. Federal law is more lenient, so that wasn’t a problem. Here’s the recording from this morning, with personal information removed. Sorry I sound like a weiner with a cold, I had just gotten up and was still pretty groggy. How do you like that 1.5 minutes of dead silence in there?