“Never ascribe to malice that which can be adequately explained by ignorance”

Oscar Wilde gets it right, and I still don’t have my refund yet. I’ll give Sears.com the benefit of the doubt (though I have no idea why I’m still doing that) and wait until tomorrow to call them about the refund. If it shows up on my card between then and now, hopefully we’ll be able to say they got it right. Otherwise, it’s up the phone chain I go again.

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